By Nigel Hunter When it comes to customer satisfaction, having a single view of order is essential. A single view of order gives organizations the ability to deliver higher quality customer service by providing a comprehensive and accurate overview of each...
By Andrew Hackett Are you looking for ways to better understand your customer and their journey with your business? In a competitive marketplace, having an accurate understanding of your customers is key in developing strong customer relationships. Knowing who...
By Nigel Hunter The modern consumer is everywhere, online, offline, in-store and out of store, can you meet those consumers no matter where they are? And more importantly do you have the ability to reach those consumers if they go somewhere else? Being able to quickly...
Listen to our CEO Shine Mathew share his expertise in tailoring online infrastructure for both short and long-term success. Join us as we discuss: – Finding advantages through flexibility – Bettering customer experience – Understanding fulfilment...
By Shine Mathew Implementing a new ecommerce engine or an OMS (order management system) both come with their own myriad collection of intricacies. When choosing between which one to implement first it’s crucial to understand the complexities these implementations...
