Mixed Basket – Fewer Baskets, More Revenue

Mixed Basket – Fewer Baskets, More Revenue

By Jane Seaton      Mixed basket (sometimes referred to as mixed order) is the capability for a customer to build a basket of products available in-store, online and in other stores, then complete a single transaction, with fulfilment automatically taking place from...
Migration – Offering Personalised Experiences

Migration – Offering Personalised Experiences

By Andrew Hackett      When migrating to a composable platform, organisations are provided with a tremendous opportunity to offer truly personalised experiences to their customers, but only if they are capable of utilising carefully handled data and cross-company...
Migration – Don’t Forget the Data!

Migration – Don’t Forget the Data!

By Nigel Hunter      Migrating your product, category and customer data may be the most overlooked aspect when replatforming your ecommerce system landscape. If you’re replatforming from a monolithic to a composable landscape, it’s essential that you prioritise your...
An Omnichannel Approach

An Omnichannel Approach

By Andrew Hackett      Most consumers no longer act within or even think about traditional channel boundaries, they’re also increasingly likely to evaluate brand and retailer based on the seamlessness of their experience. This is because their expectations are being...